All parts guaranteed to perform as original.  All parts guaranteed against manufacturer defects only.  Make sure a qualified auto glass installer properly installs your car's glass.  We are not responsible if glass, attachments, moldings, etc. are broken during installation as a result of installer error.  When your order is received, any broken or incorrect parts should be immediately reported to us the same day you received it at 1-800-345-4527 and ask for ROBI. All returns will be refused unless accompanied by RMA number issued by AutoGlassFinder.